Dear Members,
I am happy to share with you that as part of National Tourism Week, which is April 24-30, the NWT Career Centre (CDETNO) in collaboration with the GNWT – ITI will be hosting a NO-COST full-day training course, SuperHost® Foundations of Service Quality.
This is a comprehensive and practical introduction to customer service best practices, designed to sharpen in-demand transferable skills like teamwork, communication, and conflict resolution. This course is full of interactive activities and action-oriented tips to prepare you and your staff to welcome the world! Anna-Marie Rautenbach, Hospitality Management Instructor with the College of the Rockies will be in Yellowknife & Behchoko during Tourism Week to lead the training.
The training course is scheduled to take place on April 26 and 28, from 9:00 am to 4:30 pm, at CloudWorks in Yellowknife and on April 27 from 9:00 am to 4:30 pm in Behchoko (location TBD).
If you wish to take advantage of this NO-COST opportunity, click on the link below to register:
https://fr.surveymonkey.com/r/KB5TX85
If you have any questions, you can reach out to the NWT Career Centre (CDETNO) via email nwtcccoord@cdetno.com or by phone (867)-873-8790 ext. 115.
All the best,
Donna Lee Demarcke
Chief Executive Officer
NWT Tourism