Hello Members,
It has been brought to my attention that NWTT and its members are the victims of a fraud/scam.
A company called STR has sent out a survey email featuring the name of our organization and aimed at collecting information from accommodation providers in the NWT to allegedly understand performance trends and improve decision making around topics such as strategy and marketing. The survey, initially presented as complimentary, requested the payment of a hidden fee upon completion.
I want to clarify that this company, which is trying to collect information from members on our behalf, is NOT affiliated with NWT Tourism.
When NWTT requires information from its members, you will receive a member communication beforehand with details on how the information will be requested and by who, and/or an email from the CEO.
I advise you not to engage with STR's email survey and to refrain from providing your credit card information to anyone unless you have been prompted to do so by a known and trusted source.
Finally, I want to thank the NWTT member that alerted our organization of this impersonation attack.
If you have any questions or if there is anything you would like to discuss, please feel free to give me a call, stop by the office, or send me an email.
All the best,
Donna Lee Demarcke
Chief Executive Officer
NWT Tourism